Terms & Conditions

1. Scope of Services

Glass Full Solutions provides professional support services including, but not limited to:

• Administrative support

• Daily operations

• Scheduling

• Policy writing

• Invoicing

• Social media management

Additional services outside this scope may be agreed upon in writing by both parties.

​

2. Revisions and Change Requests

• Minor revisions are included as part of the agreed services.

• Substantial changes or new requests may be billed at the standard hourly rate, with prior approval.

​

3. Term of Agreement

This Agreement begins on ____________________ and continues until terminated by either party as outlined in Section 7 (Termination).

​

4. Payment Terms

• Rate: $50 per hour

• Invoicing: Weekly (minimum 3 hours per week)

• Payment due: Within 14 days of receipt of invoice (by e-transfer)

• Late payments: 2% per month (24% annually), or the maximum allowed by law

• Minimum billing: The 3-hour minimum will be billed regardless of whether full services are used in a given week

​

5. Confidentiality

Confidential information does not include information that is:

1. Publicly known

2. Rightfully received from a third party without restriction

3. Independently developed without use of confidential information

The Client agrees to maintain confidentiality regarding Glass Full Solutions’ proprietary tools, processes, and trade secrets.

​

6. Independent Contractor

Glass Full Solutions is an independent contractor, not an employee. This Agreement does not create an employer-employee relationship, partnership, or joint venture.

​

7. Termination

• Either party may terminate this Agreement with 30 days’ written notice.

• Glass Full Solutions will be paid for services rendered up to the termination date.

• Early termination by the Client will result in a $150 cancellation fee, payable within 14 days of invoice.

​

8. Limitation of Liability

Glass Full Solutions shall not be liable for any indirect, incidental, or consequential damages. Liability is limited to the total amount paid under this Agreement.

​

9. Non-Solicitation Clause

The Client agrees not to solicit or hire any employee, contractor, or subcontractor of Glass Full Solutions during this Agreement and for 12 months after termination.

​

10. Unexpected Interruptions (Force Majeure)

Neither party is liable for failure to perform due to circumstances beyond reasonable control, including illness, natural disasters, government restrictions, or internet failure.

​

11. Amendments

This Agreement may only be modified in writing and signed by both parties.

​

12. Governing Law

This Agreement is governed by the laws of the Province of Ontario, Canada.

​

13. Severability

If any part of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

​

14. Entire Agreement

This Agreement represents the complete understanding between both parties and overrides any prior agreements, discussions, or representations—whether written or verbal—relating to the subject matter herein.